Authenticity is Key, and content is Queen. How Melbourne Social Co’s Founder Shelley Friesen is driving a consumer-first content revolution at Melbourne Social Co.

Melbourne Social Co is one of Australia’s oldest and most experienced social media agencies. Which perhaps feels at odds with their content-led, trend driven approach to social media management in 2024. But, two things can be true. Founder and Director, Shelley Friesen explains.

‘Brands are looking to the agency to understand what is working on social media in 2024, and to be honest, it’s one thing. Authenticity. Authentic content, tailored to each platform is in, and overly promotional, polished content is out. We are seeing the most success with brands who are creating and sharing content that is true to their mission and unique voice. Consumers want to hear from businesses who are real, who have shared values and who are not afraid to jump on trends and share a version of themselves that is a little less polished than what we’re used to seeing.

At Melbourne Social Co, we balance out our experience in the industry with a passion for social media and trending content, giving us a best-of-both-worlds approach for brands. Our team are passionate about social media and are enjoying creating fun and engaging consumer-first content for our wonderful stable of clients this year.’

So authenticity may be in, but that doesn’t mean businesses should rush to ditch their entire marketing strategy.

At Melbourne Social Co, while there’s no one-size-fits-all magic formula, we typically like to recommend a balanced approach to any content strategy. We look at your brand’s objectives, target audience and their social media platform preferences, competitors in the market, and using this research, we put together a strategy that makes sense and hits on all of your key objectives. Yes, beautiful images still have a place on feed (particularly on Instagram, where followers still have an eye for aesthetics), and yes you can still communicate key sales and promotional information, as long as you do so in a way that keeps your consumer front of mind.

That being said, the top performing content pieces on Instagram and TikTok are all native videos (native referring to content shot on iPhone), so if this isn’t yet part of your strategy in 2024, it’s time to add it to the agenda.

Major 2024 content trends include UGC (user generated content), EGC (employee generated content) and content that speaks to trends. So as you can see, it’s all about content that features real people and that reacts to pop culture and world events.

At Life Instyle Melbourne 2024, Melbourne Social Co’s Founder Shelley Friesen and Head of Social Media Samantha Gray will be delivering a comprehensive workshop, teaching small business owners how to create content that resonates in 2024. We look forward to seeing you there!

 

For more information about Melbourne Social Co, visit melbournesocialco.com.au or follow the agency on TikTok tiktok.com/@melbournesocialco