My Tasks | Exhibitor Hub

Exhibitor FAQ

SHOW WORD DEFINITIONS:

SPACE ONLY: Refers to your contracted area comprising of only bare floor space. You will need to provide your own stand. The dimensions & position of your stand will be marked out with tape to show the boundary of your stand. All space only stands must submit a stand drawing for approval to RX Australia detailing dimensions and material to be used to our Operations Manager.

SHELL SCHEME: Your booth is ready built and provided to you. (includes floor space, construction, rear and sides walls where applicable) carpet tiles, fascia signage and spotlights.

FASCIA: The panel running horizontally around the top edge of your stand. This would normally display your Trading Name.

MANUAL HOME: Readable part of the manual with relevant show information

EXHIBITOR HUB: Portal that is accessed with exhibitor login in order to complete show Tasks. Please contact the Event Team if you have trouble accessing this.

 

Do I receive any online or printed marketing exposure as part of my contract?

This is automatically charged with your stand. This entry level marketing package includes 250 word company listing in the online exhibitor directory, 5 product listings, 5 document uploads, email enquiry service plus for all exhibitors a listing placed in our Digital Look Book (for bookings made before 8 November 2024) and a full page listing in our Handbook (for bookings made before 6 January 2025). Upgrades are available, for more information on this please contact your Account Manager.

 

Q. What do I complete in Task 1 and Task 2? Why is it important?

A. Task 1 is specific to web profile which has cross over info used for print and Task 2a/b for your image submissions. Please take your time to complete these areas as RX Australia will not take any responsibility for any incorrect information that is printed.

 

Q. What are the compulsory Tasks to complete in the Exhibitor Hub?

A. The compulsory tasks can be found here in the Exhibitor Manual.

 

Q. When is move-in and move-out for exhibitors?

A. Please see the Key Dates and Times here in the Exhibitor Manual.

 

Q. How do I find out what is included in my stand/contract?

A. Please contact your Account Manager. Alternatively, you can have a look at our standard Stand Guidelines & Inclusions here.

 

Q. Do I get lighting and power with my stand?

A. No. You can order power from ExpoConnect order link found in Task 8 in the Exhibitor Hub. There are various optional extras you can order through this link, such as a side wall.

 

Q. How do I get internet onsite?

A. This can be ordered through the venue via Task 14 in the Exhibitor Hub. Alternatively you can use the free Wi-Fi provided by the venue for web browsing (please note this will have a download limit).

 

Q. Where do I send my boxes/freight to? 

A. All the details and the delivery label are in the manual under section Operations. Goods should not be delivered prior to Thursday 13 February 2025.

 

Q. I am having issues with bringing my equipment onsite who should I speak to?

A. Contact our Operations Manager.

 

Q. When will I receive my name badge for the show?

A. You will need to register your details via Task 3 in the Exhibitor Hub. Badges will not be posted before the show.

 

Q. Is cleaning included in my stand package?

A. All floor aisles and stands will be cleaned the night before the show opens. However if you require stand cleaning at the end of show days, please complete Task 14 in the Exhibitor Hub.

 

Q. Are children able to attend the show?

A. Life Instyle is a business event, so we suggest where possible to avoid bringing your children with you. However, if this is not possible, please visit the Customer Service desk on arrival for a pram/children pass. All children must be accompanied by an adult at all times. 

 

For more information on any of the questions above or if you would like to order promotional items, please contact our Customer Service Team on